mymoonworld

Privacy Policy

This Privacy Policy describes how CERAMICO LLC (“we,” “us,” or “our”), the owner and operator of mymoonworld.com, collects, uses, discloses, and protects the personal information of users (“you” or “your”) who visit our website and purchase our mugs, drinkware, and related products.

This Privacy Policy applies to information collected through mymoonworld.com, as well as related services, sales activities, and customer support interactions. By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain your consent as appropriate.

1. COMPANY INFORMATION

Full Legal Name: CERAMICO LLC

Federal Employer Identification Number (EIN): 99-3783562

Official Business Address:

4836 MCCALL LN
PANAMA CITY, FL 32404
United States

Customer Support Email: [email protected]

This website operates under the authorization and supervision of CERAMICO LLC, with Jianfeng Liu (刘建锋) serving as the authorized representative responsible for website operations, customer service management, marketing activities, and day-to-day e-commerce administration.

All data-related operations conducted through mymoonworld.com are carried out on behalf of CERAMICO LLC and handled in accordance with applicable legal requirements.

2. INFORMATION WE COLLECT

Information You Voluntarily Provide

We may collect information that you voluntarily provide when placing an order, contacting our customer service team, submitting an inquiry, or using services available through our website.

This information may include:

Full name
Shipping and billing addresses
Email address
Telephone number
Order and transaction information
Product and purchase information
Customer service communications
Other information you voluntarily provide to us

We use this information as reasonably necessary to provide our services, process orders, communicate with customers, and fulfill other legitimate business purposes.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical and browsing information through cookies, server logs, analytics tools, and similar technologies, where applicable.

This information may include:

Device type
Browser type
Operating system
IP address
Pages visited and links clicked
Date and time of website access
Referring website or source
General website usage and performance information

Such information may be used to maintain website functionality, analyze website performance, improve the shopping experience, and protect the security of our website.

Where required by applicable law, we will provide appropriate notice and obtain consent before using non-essential cookies or similar tracking technologies.

3. USE OF PERSONAL INFORMATION

We may use your personal information for the following purposes, as permitted by applicable law:

Process, confirm, and fulfill customer orders
Arrange product shipping and delivery
Provide customer service and after-sales support
Respond to product and order inquiries
Send order confirmations and shipping updates
Provide necessary service-related notifications
Improve website functionality and user experience
Analyze website performance and customer usage
Prevent fraud, abuse, and unauthorized activities
Maintain transaction and business records
Comply with applicable laws and legal obligations
Send promotional communications where permitted by law and subject to applicable preferences or consent requirements

We do not sell or rent your personal information to unrelated third parties for their own marketing purposes.

4. INFORMATION SHARING

We may share personal information with trusted service providers and other parties when reasonably necessary to operate our business, provide our services, and fulfill your orders.

These parties may include:

Payment processors: To process and verify transactions.
Shipping and delivery providers: To deliver purchased products using relevant information such as your name, shipping address, and contact details.
Website and e-commerce service providers: To operate, maintain, and support our online store.
Analytics and technical service providers: To help us understand website performance and improve our services, where applicable.
Professional advisers and legal authorities: Where necessary to comply with applicable laws, protect legal rights, or respond to lawful requests.

We may also disclose personal information when required by law, legal process, court order, governmental request, or other lawful authority.

We take reasonable steps to require service providers to handle personal information appropriately and use it only for authorized purposes, subject to applicable agreements and laws.

5. INFORMATION SECURITY

We use reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

Access to customer information is limited to individuals and service providers who reasonably require such information to perform their authorized functions.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

6. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding the personal information we maintain about you.

These rights may include the ability to:

Request access to certain personal information we hold about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how your personal information is collected, used, or disclosed
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law

Certain exceptions may apply, including where we need to retain information to complete transactions, comply with legal obligations, resolve disputes, or protect against fraud.

If you would like to exercise an applicable privacy right or have questions about your personal information, please contact us at:

Email: [email protected]

We will review and respond to your request within the time required by applicable law. We may need to verify your identity before processing certain requests.

7. PROTECTION OF MINORS

Our website is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us in circumstances that violate applicable law, please contact us at [email protected]. We will review the matter and take appropriate steps, including deletion where required by law.

8. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, services, or platforms.

This Privacy Policy applies only to mymoonworld.com and does not govern the privacy practices of third-party websites.

We are not responsible for the privacy policies, security practices, or content of third-party websites. We encourage you to review the applicable privacy policies of any third-party websites you visit.

9. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, improve performance, and provide relevant advertising where applicable.

You may be able to manage cookies through your browser settings or any cookie preference tools made available on our website. Disabling certain cookies may affect the functionality of some website features.

Where required by applicable law, we will provide appropriate choices and obtain consent for the use of non-essential cookies and similar technologies.

10. POLICY UPDATES

We reserve the right to modify, update, or revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

Any updated Privacy Policy will be published on this website with a revised effective date where appropriate.

Changes will take effect as stated in the updated policy or as otherwise required by applicable law. Where required, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to stay informed about our privacy practices.

11. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below.

Company Name: CERAMICO LLC

Website: mymoonworld.com

Business Address: